Based on recommendations from the American Dental Association and the Center for Disease Control, we’re temporarily changing the way our practice operates. We recommend that all of our patients check the CDC website for information on the Coronavirus and what we can do to slow the spread.
Please see below for frequently asked questions and our answers regarding temporary changes to our schedule and emergency treatment information. Please don’t hesitate to contact Dr. Brown directly at 215-806-8779 if you have further questions.
Temporary Changes to Our Schedule
Please be advised that we are following the daily updates of Guidelines for Dental Practices, released by the Pennsylvania Department of Health. As such, we are unable to currently see you safely in the office. Dr. Brown is happy to make himself directly available to you to discuss your concerns. Additionally, Dr. Brown can schedule a virtual online consultation at a mutually agreeable time. Call him on his cell phone at 2015-806-8779 to set up a time to speak.
How will your hours be changing due to coronavirus concerns?
We are following government regulations by being available for emergency care. Please know that we will call you back after receiving our answering service’s message that you called. If needed, we will schedule a custom time to see you and provide the excellent care you have come to expect.
Will you be completely closed or open for limited hours?
Please see above.
What should patients with scheduled appointments do next?
We will contact each scheduled patient to advise them and reschedule them as required.
Will a member of your team be available to answer patient questions by phone or email?
YES. Just leave a message with our service so that we can respond to you personally.
What emergency services will your practice continue to provide?
We will do what is necessary to take good care of you in a timely fashion, with prudence and within the regulations of State and local authorities.
Are they by individual appointment only or will they be available during limited hours?
Individual and customized appointments.
What steps do you recommend to patients who experience an emergency so that they can get treatment?
Please call us at 215-735-3660 (Option 2) and tell the answering service that you have an emergency. We will respond to you as quickly as possible.
We Are Strong When We Work Together
Right now, one of the best ways that we as healthcare professionals can help to slow the spread of Coronavirus is to follow the guidance of these health organizations, and we encourage our patients to do the same. We will be sure to update you about additional changes at our practice.
We are unconditionally committed to providing you with the best care available anywhere. We will do what it takes to make this happen and we will remain in contact with you on a regular basis.